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Telemarketing & Social Media Management at Round Rock, Texas

We urgently need energy people with outgoing personalities to join our growing customer service team. Since we have a great diversity in our clientele, we also have opportunities open right now for bilingual employees with English/Spanish communication skills.

  • Taking Customer Service Calls, building and maintaining rapport with customers
  • Resolving customer complaints and issues in a timely and efficient manner
  • Patience and perseverance in high stress situations
  • Excellent verbal and written communication skills
  • Identify customer problem and/or service needs
  • Live Chat and provide basic Technical Support
  • Attend training to keep updated dealer business knowledge
  • Review and update activity on all Social Media Accounts (Facebook a must!)
  • Promote dealer products and services
  • Email support and communication

 

 

Qualifications:

  • At least 2 years of Call Center or Customer Service experience
  • Business acumen, problem solving and documentation skills
  • English/Spanish bilingual communication skills a plus
  • Computer proficiency, including web navigation
  • Adaptable to changing situations
  • Listening and phone skills
  • Analyzing information
  • Resolving conflicts
  • Multi-tasking

 

Work within our local facilities 8-6 work day, Mon-Sat
Hourly Pay + Commission.
Comprehensive new-hire and ongoing training development programs.

 

 

We Will Train You To Be At Your Best!

You must enjoy the varied hours of Third Coast Auto Group work schedule
A valid driver's license is required
Ability to drive a manual transmission or a willingness to learn is also important! Please, Email Your Resume and Work With Us!

Job Type
Customer Service
Location
Third Coast - Round Rock
805 S. Mays
Round Rock, TX 78664
Directions

Apply for this job

Is it time to take the next step in your career? If you think you have what it takes to join our talented team of professionals here at Third Coast Auto Group than we want to hear from you! Be prepared for a challenging and rewarding experience where you can not only grow as a professional, but as an individual as well.

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By submitting this form you will be submitting an application for employment at Third Coast Auto Group. We appreciate your interest and will contact you shortly.
Questions?
Please speak with our trade advisor for more information.
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