1. Overview
This Addendum explains how Third Coast Auto Group, LP (“Third Coast,” “we,” “us”) may use the phone number you provide for calls and texts, including marketing and account messages, under the Telephone Consumer Protection Act (TCPA), FCC rules, the E-SIGN Act (when consent is collected electronically), and applicable Texas law.
Providing a phone number alone is not consent to marketing texts. Marketing calls and texts require a separate, affirmative opt-in (for example, an unchecked checkbox or a written/electronic signature on a form). Consent is not a condition of buying a vehicle, submitting a credit application, getting a quote, or receiving other services.
2. Who may contact you
If you opt in, you authorize contact from Third Coast Auto Group, LP and its dealership locations listed below, and from employees or vendors sending messages on our behalf about our vehicles, financing, appointments, or your account.
- Third Coast – I-35, 10500 North Interstate I-35 #C, Austin, TX 78753
- Third Coast – N. Lamar, 10625 N. Lamar, Austin, TX 78753
- Third Coast – Kyle, 18300 Interstate 35 / 1930 Kyle Crossing, Kyle, TX 78640
- Third Coast – Round Rock, 805 S. Mays, Round Rock, TX 78664
- Third Coast – New Braunfels, 192 S. Interstate 35, New Braunfels, TX 78130
This authorization is for Third Coast. It is not a blanket consent for unrelated sellers.
3. Types of messages
If you consent, message types may include:
- Appointment reminders and “your vehicle is ready” notices
- Credit application or deal-status updates
- Payment reminders, past-due notices, and account-servicing messages
- Inventory, financing, and promotional offers
- Replies to questions you sent us
Message frequency varies. Message and data rates may apply.
4. Marketing vs. account messages
Marketing / promotional calls or texts that use an autodialer, prerecorded voice, or automated texting need prior express written consent. That consent must be clear, identify Third Coast, identify the number you are authorizing, say that automated calls/texts may be used, and state that consent is not required to buy.
Account / servicing messages about a vehicle you bought or an account you already have may be sent under a different consent standard. We still honor STOP on texting programs.
5. How you opt in
You opt in only if you do one of these:
- Check a separate, unchecked box that clearly describes calls/texts from Third Coast;
- Sign (wet ink or e-sign) a credit application, buyer’s order, or addendum that contains the TCPA language; or
- Text a stated keyword to a Third Coast number, if we offer that program.
We will keep a record of the disclosure language shown, the date and time, the number provided, and the method of consent.
6. Sample website checkbox language
Do not pre-check this box. Do not hide it inside Terms of Use.
☐ Optional. I consent to receive calls and text messages from Third Coast Auto Group, LP at the number I provided, including on a recorded line and through automated technology, about vehicles, financing, appointments, and my account. Consent is not required to submit this form or to purchase. Message and data rates may apply. Message frequency varies. Reply STOP to cancel texts or HELP for help. See our SMS Terms at www.thirdcoastautos.com/sms-terms.
7. How to opt out
Texts: Reply STOP to any Third Coast text. You can also reply HELP or call (512) 833-6044.
Calls / all marketing contact: Call (512) 833-6044 or write:
Third Coast Auto Group, LP
Attn: TCPA / SMS Opt-Out
10500 North Interstate I-35 #C
Austin, TX 78753
Fax: (512) 833-6045
Email: customerservice@thirdcoastautos.com
Tell us the phone number to stop. We will process opt-outs in a reasonable time and add the number to our internal do-not-contact list for that channel.
After STOP, we may send one confirmation text. We will not send marketing texts to that number unless you opt in again.
8. Quiet hours and Texas rules
We intend to send marketing texts only within allowed calling hours in the recipient’s local time (generally 8:00 a.m. to 9:00 p.m.). Texas has additional telemarketing rules. Consent-based messages to people who opted in are treated differently from unsolicited solicitations; we still require documented opt-in for marketing texts.
9. Your representations
You represent that you are the subscriber or customary user of the number you give us, and that you will tell us if the number is reassigned.
10. Recordkeeping
We keep consent records (disclosure text, timestamp, source URL or form, number, and your action) to show how consent was obtained.
11. Changes
We may update this Addendum. The current version will be posted at www.thirdcoastautos.com/sms-terms. Continued use of an opted-in number after a posted change means you accept the updated terms, except that we will not expand marketing consent without a new opt-in where the law requires one.
12. Contact
Phone: (512) 833-6044
Email: customerservice@thirdcoastautos.com
Mail: Third Coast Auto Group, LP, 10500 North Interstate I-35 #C, Austin, TX 78753